Parcel delivery with travellers across Russia and abroad

Choose what you need to send and where — each category page explains how it works, what you can carry and what affects the price.

Escrow paymentFunds are held and released only after receipt is confirmed
ID verificationWe check documents and verify identity — no anonymous profiles
24/7 supportTrely customer care is available around the clock
Photo recordsPacking, handover, receipt — every step is recorded with a photo

Choose what you need to send

Each category has its own packing rules, customs specifics and cost. Open yours — it's explained step by step.

Choose a destination

The destination determines timing, customs documents and the delivery price.

How to send a parcel with Trely — in 4 steps

From creating a request to the moment the parcel is in the recipient's hands.

Create a listing

Enter the route, weight, dimensions and type of item. Set a budget — you agree the final price with the traveller.

Choose a traveller

Check each traveller's documents, rating and delivery reviews. We have no anonymous profiles.

Agree the details

In the chat, agree the handover point, the pickup point and the final price. Pay via escrow.

Receive the parcel

The recipient collects the parcel from the traveller at a convenient place. Leave a review — it matters to the community.

Why people choose Trely

ID verification, escrow payment, user ratings and photo records of every step — four mechanisms that make a deal safe and predictable.

ID verification and selfie

Every user passes a document check and face verification. We have no anonymous profiles.

Escrow payment

The sender's money is held by Trely and released to the traveller only after delivery is confirmed.

Ratings and reviews

After every deal both sides leave a rating. A profile with a low rating loses access to requests.

Tracking and photo records

Every step — packing photo, handover, receipt — is recorded in the app. Nothing goes missing without a trace.

Who Trely Shipping is for

When a classic courier service is too expensive or too slow, Trely gets it done faster and for less.

Relocators

Send things to family abroad

Documents, warm clothes, pharmacy medicines or gifts for loved ones — the things that usually get lost in the post or take weeks.

Shopping abroad

Get an order delivered from abroad

You bought cosmetics in Seoul, electronics in Dubai or clothes in Istanbul — and need to receive them without overpaying couriers.

Business

Send a sample or a contract

Urgent documents, prototypes, samples — things that need to be handed over in person and discussed with a partner on the spot.

For travellers

Pay for your flight with spare luggage space

If you're flying, take someone's parcel. Your route is already planned, your luggage space is empty anyway, and the reward lands in your account right after delivery.

What you can send with a traveller

Safe categories that clear customs and don't break the platform rules.

Documents

Urgent originals, powers of attorney, contracts

Electronics

Gadgets, laptops, accessories

Gifts

From loved ones — for birthdays and holidays

Accessories

Glasses, watches, jewellery, small accessories

Clothing

Clothes and shoes of any brand

Books

Books, magazines, study materials

Food

Long-life food, sweets, spices

Personal items

Forgotten at home or bought for the move

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What you can't send with a traveller

  • Cash above the amount allowed for export
  • Precious metals and jewellery
  • Weapons and ammunition
  • Narcotics and prescription medicines
  • Perishable food
  • Alcohol above the duty-free allowance
  • Wild animals and their parts
  • Literature banned from import

Trely right in your Telegram

Keep Trely in your pocket — no separate app needed. Notifications about new responses, chat with the traveller, one-tap payment and parcel tracking right in Telegram.

Trely on Telegram

Frequently asked questions

Who am I handing my parcel to? Is it safe?

You hand your parcel to a vetted traveller who has passed ID verification: a document and a selfie. Every user has a profile with their deal history, rating and reviews. The deal is protected by an escrow payment — funds are held until delivery is confirmed, so neither side can “disappear”. In disputes, a support arbiter steps in.

What can and can't be sent?

Allowed: documents, clothes, shoes, cosmetics, new electronics, books, gifts, children's goods. Not allowed: cash, securities, weapons, drugs, prescription medicines, perishable food, live animals and fragile uninsured items. The full list is in the “Carriage rules” section when you create a request.

How does payment work and when is money charged?

Once you agree the price with the traveller, you pay for the deal. The money goes to a Trely escrow account and is held there. It is released to the traveller only after the recipient confirms receipt of the parcel in the app. If something goes wrong, the money is returned to the sender.

What if the parcel is lost or damaged?

Open a dispute in the chat — the support arbiter will review the case based on the messages and the photo records of each step. That is exactly why packing, handover and receipt are photographed: a parcel never goes missing without a trace. Expensive items can be additionally insured when you create a request.

What affects the delivery price?

The price is made up of the traveller's reward, Trely's service fee and escrow processing. It depends on the parcel's weight, route distance, urgency and how rare the destination is. You agree the exact amount with the traveller in the chat before paying.

What about customs and duties?

For most routes and categories the parcel travels as the traveller's personal luggage and doesn't need a separate declaration. If the value exceeds the destination country's customs limit, Trely warns you in advance and explains how to declare it. Rules for each destination are covered on its page.

Advertising in the Trely ecosystem

110,000+ potential customers for your business. Expats and travellers are the highest-spending audience, looking for your services right now.

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Send a parcel in a couple of minutes

Post a request — travellers will start responding right away. KYC, ratings, chat, 24/7 support.