Send a parcel to another city with a traveller
Delivery by travellers is a way to send a parcel with someone who is travelling along the route you need.
Delivery by travellers is a way to send a parcel with someone who is travelling along the route you need.
The sender hands a box, a gift or personal items to a traveller, who carries them to the destination and hands them to the recipient in person. The Trely platform helps you find a suitable carrier and arrange the handover without unnecessary hassle.
This kind of shipping works especially well for small items: documents, gift boxes, clothes, gadgets. Anything that fits into hand luggage or a small bag can be sent with a traveller.
The delivery process takes five steps:
posts a request on the platform, specifying the route, a description of the item and the preferred timeframe.
who are heading in the right direction at the right time
to hand over the bag or box
takes the item with them — in checked baggage or hand luggage.
the carrier and collects the parcel in person
Both parties communicate within the platform. This keeps a record of the conversation, confirms the handover and lets you resolve any questions within a single service.
Make sure in advance that the contents of the parcel comply with the carriage rules for the chosen route — especially on international trips. Responsibility for ensuring the contents comply with the carriage rules lies with the sender.
Choosing a carrier is a key step. Sending a parcel with a traveller is safe if you use profiles with verified details.
What to look out for:
an average score based on ratings from other senders
genuine comments from participants in previous deals
an account with verified personal details
the number of completed routes and delivered items.
Profiles with verified documents add an extra level of trust: you know exactly who is carrying your parcel. Before the final agreement, you can ask the traveller questions in the built-in chat — this helps you make sure the person is reliable before you hand over the item.
The Trely platform advises against handing over cargo to anonymous profiles or arranging delivery outside the service — this reduces your protection in the event of a dispute.
A traveller is a convenient way to send a parcel to another city if it is compact and needs no special storage. The most common items are:
small and packed for transport
clothes, shoes, accessories
smartphones, headphones, chargers
contracts, notarised papers, passports.
Suitable items are those that fit within the limits for hand luggage or standard baggage. Bulky or heavy cargo is not the best fit for this format: the traveller decides what they are willing to take on their trip.
Packaging should be secure. A box or bag with no labelling of the contents, but with the recipient's name and contact details, is the standard approach for this kind of handover. It makes the handover easier and reduces the risk of mix-ups.
It is worth stressing that dangerous substances, weapons, drugs and other items prohibited for carriage cannot be sent with a traveller. The full list of restrictions depends on the route and the type of transport.
We calculate the cost of delivery by travellers differently from courier services. There is no fixed price list — the rate depends on several factors.
The direction of the route is one of the key parameters. Delivery between cities in the same region costs less than sending across several regions or abroad. Distance affects the final amount, but it is not the only criterion. The type of transport also matters: train, bus, plane or car — prices will differ.
Urgency is also taken into account. If a package needs to go in the next few days, there will be fewer travellers to choose from and the payment for the trip may be higher. With flexible timing, you can find an option on more attractive terms.
The platform charges a commission for arranging the deal — it is included in the final cost and covers the running of the service, support and protection for both parties. You agree on the final amount before confirming the request, so there are no unexpected costs.
Before you deliver a parcel to another city with a traveller, it helps to compare this format with conventional courier delivery.
| Criterion | Traveller | Courier service |
|---|---|---|
| Cost | Usually lower | Higher, especially for urgent shipments |
| Speed | Often faster when routes match | Standard scheduled timeframes |
| Convenience of receipt | In-person meeting, hand-to-hand delivery | Delivery to an address or a pick-up point |
| Route flexibility | High — people travel in all directions | Limited to the operator's delivery area |
| Transparency | Direct contact with the carrier | Impersonal process |
Courier services are convenient for regular commercial shipments, standard routes and parcels tracked at every stage. Travellers are better suited to one-off deliveries, non-standard routes and situations where a personal handover matters.
Both options handle parcel delivery, but in different contexts. The choice depends on your priorities: speed, price, convenience of receipt or flexibility of destination.
The Trely platform organises delivery by travellers in a few steps. The process requires no knowledge of logistics — everything is built around a clear interface.
Specify what needs to be sent, from where to where, and by when.
The platform will show available carriers heading in the right direction.
Check their profile, rating and reviews. If needed, ask a question in the chat.
Arrange a meeting place and time to hand over the parcel.
Once the item has been handed over, the recipient confirms delivery via the platform.
The service keeps a record of all interactions — this makes communication easier and lets every stage be recorded. If questions or disputes arise, the platform's support team can refer to the deal history.
You can sign up and post your first request at shipping.trely.io.
Use profiles with verified documents and a confirmed trip history. Keep all communication and agreements within the platform — this matters in case of a dispute. Do not hand over the package until the traveller's identity is confirmed, and do not make payments outside the service.
Before the handover, make sure the contents of the item are permitted for carriage on this route. Responsibility for the contents lies with the sender.
It is prohibited to send the following with a carrier:
The full list of restrictions depends on the route, the type of transport and the carriage rules in force. Before sending, it is advisable to check the current requirements — especially for international destinations.
The timeframe depends on two factors: the route and the travel schedule of the particular traveller. If someone is travelling tomorrow, the parcel could reach the recipient within a day or two. On less popular routes, finding a suitable traveller will take longer. State your preferred timeframe in the request — this helps the platform suggest relevant options.
Want to send a parcel to another city with a traveller? Post a request on the Trely platform. Enter your route, choose a traveller and arrange the handover directly: shipping.trely.io.
ID verification, escrow payment, user ratings and photo records of every step — four mechanisms that make a deal safe and predictable.
Every user passes a document check and face verification. We have no anonymous profiles.
The sender's money is held by Trely and released to the traveller only after delivery is confirmed.
After every deal both sides leave a rating. A profile with a low rating loses access to requests.
Every step — packing photo, handover, receipt — is recorded in the app. Nothing goes missing without a trace.
Advertising in the Trely ecosystem
110,000+ potential customers for your business. Expats and travellers are the highest-spending audience, looking for your services right now.
3 minutes to create a request — and travellers start responding. KYC, ratings, chat, 24/7 support.
